The Challenge: Scaling a Business with Manual Processes
What began as a promising business with a handful of clients in a notebook quickly faced a growth challenge. As the clientele grew, data management escalated to complex spreadsheets, making information retrieval slow and the risk of human error a constant threat. The business's agility was being limited by its own tools. A fundamental change was needed: moving from recording data to managing intelligence.
The Solution: A Custom-Built Evolutionary System
Our solution was to develop a proactive platform. What started as a simple tool to streamline client registration and search demonstrated such immediate value that it became the heart of the operation. This custom ERP grew organically over 8 years. Today, in its second version, it is a complete rebuild on a modern architecture, designed not only to solve today's problems but to anticipate tomorrow's needs.
Custom Engineering Solutions
Beyond a standard ERP, we developed unique functionalities to solve specific and critical business problems:
Instant PDF Itinerary Generator
We created a tool that allows salespeople to generate and send complex travel itinerary PDFs in less than a minute. This functionality became a key piece in closing sales quickly, conveying security to the end customer.
Stock and Warranty Control with QR
For managing custom PCs, we implemented a modular inventory control system. Each component is registered with barcodes and QR codes for precise tracking of warranties and upgrades through an internal "shopping cart".
Integration with Local Payments
We overcame the technical challenge of integrating the system with the complex payment platforms in "konbini" (convenience stores) in Japan. This solution was fundamental to adapt to the local market and automate payment reconciliation.
The Return on Investment (ROI)
~4Employees Saved
The system automates tasks that would require 3 to 4 full-time people.
2xGrowth without Scaling Costs
The company was able to double its business volume without needing to increase its management staff.
+Commercial Agility
Data centralization allows for an immediate response to customers and suppliers, accelerating sales.
[Guillermo's expertise, from over 15 years of working with us, gives us the confidence to trust in an automated, dynamic, secure, and practical system, making our business and logistics processes customized and highly effective. JP Quality's main focus is to serve a high demand of customers with quality, efficiency, and speed, which—with a reduced number of employees—was only possible thanks to the dynamic and practical administrative system created by KhamaleonLab. I am extremely grateful to have this precious tool in our company!]
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